Appointments | Rio Bravo Reversal

Making Appointments:

Please email(appts@riobravoreversal.com) the office to make your appointment; calls to the doctor should be for medical consultations or emergencies only.

Your scheduling deposit is due at the time you make your appointment.

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To make your appointment

Email us your preferred date / time, we will verify an opening with the hospital and send you the invoice for your deposit. You should complete your papers for cost quote in advance of scheduling.

If you have medical records

(not mandatory but helpful) you can send them directly to us by email or Fax 1-844-609-0705 (we only need the ‘procedure description’ and the pathology report if available). After the team reviews them we will email you the review.

Medical/ Surgical consultations:

All appointments must be made by email for records keeping purposes. If you schedule and do not make a deposit, you will be charged a missed appointment fee to reschedule.

Please download the printable checklist to help with appt and travel processes.

Pre-Op instructions

If we have your correct email address, you should receive your pre-op instructions approximately 2 weeks prior to surgery. Please email us ASAP if you have not received your instructions a few days before your appointment. You should also receive a cost and shuttle confirmation email a few days before your surgery date.

Fmla/Surgery verification/Release to work

If you need paperwork filled out for your job, we have a volunteer that will do that during off hours. It can take up to several weeks depending on how busy we are, so please be sure to check with your employer to find out everything you need in advance and send to our office as early as possible. There are no time guarantees, but we will try to do them as quickly as possible. Please note FMLA forms are a courtesy service and not guaranteed. Surgery verification and release to work letters can be provided within approximately a week.

Choosing your date:

Please choose a date that is best for your reversal surgery. We can usually schedule with as little as one week’s notice – if we are able to get the paperwork and deposit completed immediately.

Making Appointment

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When you are ready to make an appointment, just let us know the date you want surgery done. We are currently scheduling 2-3 months in advance (email for details) unless you are on a payment plan (then you can schedule up to a year in advance).

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Calendar to view for openings: http://www.riobravoreversal.com/calendar.html
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• Morning surgery — you will be admitted to the hospital the day before surgery (final shuttle is @ 6pm). You will be released the day after surgery (approximately 24 hours post op). If you are flying, your return flight should be noon or later the day after surgery.

• Afternoon surgery — we are currently only scheduling morning surgeries.

-We would prefer to have you in the hospital at least 4 hours prior to surgery (or check in the night before for a morning surgery) if possible, but we will work with you on your arrival time.

-Stay in the hospital a minimum of 24 hour post op

-Allow at least 2 hours between hospital release and flight time

Cancellation/Rescheduling guidelines:
please read carefully!

Cancellations:

To cancel your appointment for any reason, you must contact us by email in advance, to avoid immediate forfeiture of your deposit. Deposits are not refundable but can sometimes be applied to a future surgery if requirements are met (contact our office for details).

If you miss your appointment without notice, do not give proper notice for rescheduling, or canceling, or the appointment is canceled due to non-payment of the deposit – you will pay a rescheduling fee to reschedule in addition to the deposit.

Rescheduling:

Rescheduling is not a problem, but there will be a rescheduling fee applied.

A new date should be chosen at that time and should be a date within scheduling calendar time frame (contact the office for more details). Your deposit can be held (in some cases) up to 120 days from payment.

There is a considerable amount of time, paperwork and reservation fees that go into scheduling your surgery – so patients who request appointments but do not follow through with the deposit will be charged a rescheduling fee. Patients who do not show up or do not give notice (or must be canceled by the hospital for no deposit) will be charged a rescheduling fee in addition to the deposit.

Please remember whatever the circumstances, communication is key to making sure that everyone’s needs are met.

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2 very important details.

We understand that ‘unexpected’ problems can arise, but please contact us immediately for assistance if that happens. Please remember NOT to make unchangeable travel plans until your appointment has been confirmed. We cannot schedule surgery ‘around’ your travel plans so be sure to make your appointment first, travel plans second.

Because we rely mostly on email communication, it is the patient’s responsibility to make sure we have your contact information. If we cannot contact you we cannot work with you – so keeping in touch with the office is very necessary.