Appointments | Rio Bravo Reversal

Appointments

Appointments & Consultations

How to make/confirm your appointment:

1. Decide on your surgery date

2. Email to make the appointment

3. Complete / return pre-op evaluation

4. Pay deposit

5. Schedule your shuttle (if needed)

Making Appointments:

Please email(appts@riobravoreversal.com) the office to make your appointment; calls to the doctor should be for medical consultations only.

Your deposit is due at the time you make your appointment.

To make your appointment

< p align=”justify”>Email us your preferred date / time, we will verify an opening with the hospital and send you the paperwork.  You may also fill out your papers in advance of scheduling.

If you have medical records

(not mandatory but helpful) you can send them directly to us by Email or Fax 1-281-520-3074 (we only need the ‘procedure description’ and the pathology report if available). After the doctor reviews them we will give his report by email.

Medical/ Surgical consultations:

All appointments must be made by email for records purposes.  If you schedule and do not make a deposit, you will be charged a missed appointment fee to reschedule.

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Please download the printable checklist to help with appt and travel processes.

Pre-Op instructions

If we have your correct email address, you should receive your pre-op instructions approximately 2 weeks prior to surgery.  Please email us ASAP if you have not received your  instructions a few days before your appointment.  You should also receive a cost and shuttle confirmation email a few days before your surgery date.

Fmla/Surgery verification/Release to work

If you need paperwork filled out for your job, we have a volunteer that will do that during off hours.  It can take up to several weeks so please be sure to check with your employer to find out everything you need in advance and send to our office as early as possible.  There are no time guarantees on any paperwork, but we will try to do them as quickly as possible.  Please note FMLA forms are a courtesy service and not guaranteed.   Surgery verification and release to work letters can be provided within approximately a week.

Choosing your date:

Please choose a date that is best for your reversal surgery. We can usually schedule with as little as one week’s notice – if we are able to get the paperwork and deposit completed immediately.

Making Appointment

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When you are ready to make an appointment, just let us know the date you want surgery done and if you want morning or afternoon. We are currently scheduling through the end of April unless you are on a payment plan (then you can schedule up to a year in advance).

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Calendar to view for openings: http://www.riobravoreversal.com/calendar.html
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• Morning surgery — you will be admitted to the hospital the day before surgery (final shuttle is @ 6pm). You will be released the day after surgery (approximately 24 hours post op). If you are flying, your return flight should be noon or later the day after surgery.

• Afternoon surgery — you will check in at least 4 hours prior to surgery. You will be released the day after surgery (at least 24 hours post op). If you are flying, your return flight should be at least 4 hours after hospital release time.

Remember 4 – 24 – 4

-Check in the hospital at least 4 hours prior to surgery

-Stay in the hospital a minimum of 24 hour post op

-Allow at least 4 hours between release and flight time

Cancellation/Rescheduling guidlines:
please read carefully!

Cancellations:

To cancel your appointment for any reason, you must contact us by email in advance and give a 30 day notice to obtain a partial refund of your deposit.   If you have canceled or rescheduled before, the deposit is not refundable but can be applied to a payment plan (contact our office).

If you miss your appointment without notice, do not give proper notice for rescheduling, or canceling, or the appointment is canceled due to non-payment of the deposit – you may forfeit your deposit and pay a rescheduling fee to reschedule.

Rescheduling: 

Rescheduling is not a problem, but please email us with your changes at least 2 weeks in advance. *see below

A new date should be chosen at that time and should be a date within scheduling calendar time frame (up to 2 months in advance or 1 year if on payment plan).

You may reschedule 1 time without a fee if you give 2 weeks notice.  But all 3rd appointments will have a rescheduling fee and may forfeit the deposit. A full deposit instead of a rescheduling fee (or in additon) may be required depending on the circumstances or the number of times an appointment has been missed.

*During the months of Feb-April – we are often completely booked up by the end of February – with a waiting list, so during those months please do not schedule if you do not have your passport or your deposit/funds ready.  A rescheduling fee will be applied to ALL canceled, missed, or rescheduled appointments during those months.   Refunds are not available during the busy season.

(holding an appointment you are unsure can keep others from being able to have their surgery, so we ask that you please make sure you have everything ready before you schedule and hold a date)

There is a considerable amount of time, paperwork and reservation fees  that go into scheduling your surgery -so patients who request appointments but do not follow through with the deposit will be charged a rescheduling fee.  Patients who do not show up or do not give notice (or must be canceled by the hospital for no deposit) will be charged a rescheduling fee. If you are not sure you can pay the deposit – please wait to schedule. We regret that this is an issue, but please remember that our staff spends a lot of time preparing for your surgery date and funds are paid by our office on your behalf, so it’s not a penalty – but a reimbursement when a fee is applied.

Please remember whatever the circumstances, communication is key to making sure that everyone’s needs are met.

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2 very important details.


We understand that ‘unexpected’ problems can arise, but please contact us immediately for assistance if that happens. Please remember NOT to make unchangeable travel plans until your appointment has been confirmed. We cannot schedule surgery ‘around’ your travel plans so be sure to make your appointment first, travel plans second.

Because we rely mostly on email communication, it is the patient’s responsibility to make sure we have your contact information. If we cannot contact you we cannot work with you – so keeping in touch with the office is very necessary.